Ex-Servicemen Contributory Health Scheme [Echs] — negligence of dr surinder kaur nagra in assessing my mother.

Address:

Shahid Bhagat Singh Nagar, Punjab, 144524

My mother harbhajan kaur was c/o abdomen pain since february and went to see dr nagra in echs nawanshahar. She took it very casually and recommended that my mother has panceatic calculi and given medicine for 30 days. Patient was still c/o severe pain. Now in april my mother is diagnosed with advanced pancreatic mass and going through all the agony. We want action against dr nagra as she is putting the patients in danger. Moreover her way of communicating with patients is very rude, i myself while assisting my mother to get referrals for chemo, she was so rude and stated that the patient doesn’t seems to be in pain at all. For one referral, customers has to visit her several times. Its a shame that veterans who had served for the country and spend their all life, have to beg for the benefits that they deserve.
Whoever is responsible for my mother to be in this situation, we will not accept it and will continue fighting for justice.
My request is to demote that dr nagra sitting at echs nawanshahr to protect patients.