[Resolved]  Exalt Consulting Placement Services [ECPS] — non-refund of money after failure to provide service

After persuasion from ecps for 3 months with lots of rosy pictures i got trapped to buy their service and paid rs.5, 416.00, on 15 march, 2019 (Receipt no.22102). Over more than 8 months they failed to arrange a single interview. They were not contactable over phone and my my emails were either not responded or gave an open reply. On 24 june, 2019 i raised a complaint in this forum but nothing happened.
As per clause 11 of the contract, they are supposed to refund my money. I sent require documents to them for refund and received a confirmation on 13 december, 2019 that they will refund it within 8 working days.in the mean time i received a call from them that they arrange interviews if i don't take the refund, which i refused and insisted on refund. But i have not received any refund yet and against my query they said it is with their management!!
Looks like it is a fraud consultancy agency and cheating job seekers. They have precedence in this regard.
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Jul 15, 2022
Complaint marked as Resolved 
Exalt Consulting Placement Services [ECPS] customer support has been notified about the posted complaint.
Verified Support
Jun 14, 2022
Exalt Consulting Placement Services [ECPS] Customer Care's response
Dear Sushmito

Kindly approach to grievance team to look into your case and resolve it
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    Exalt Consulting Placement Services [ECPS] Phone
    +91 80 4642 2201
    +91 80 4642 2200
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    Exalt Consulting Placement Services [ECPS] Address
    #22, 1st Floor, NJ chambers, Bangalore, Karnataka, India
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