[Resolved]  Exalt Consulting Placement Services Pvt Ltd — professional employment services

Address:

Exalt Consulting Placement Services Pvt. Ltd. #22, 1st Floor, NJ Chambers ,Opp to Ramada Hotel, Near Shivajinagar Bus Stand,, Bangalore, Karnataka, 560051

Hi,

please find my review for a company called Exalt consulting claiming that they have iso certification but there standards are not even meeting the basic criteria. i wonder how this consultancy even got the ISO certification. And always saying we are ISO certified company not some one like a local company

i was promised for a refund at the time of registration if not happy with the services within 15 days which i did and they said it cant be done so have to wait
They never told me about the guideline for refund after chasing for 3 months they told me you are not eligible for a refund as per your educational qualifications
My 6 months tenure also completed in feb and they didn't even cared to reply, i am the one following up from them i have all emails and there resonse is now that i will get in first slot of may no dates given so 3 months more past my 6 months tenure is this how an ISO certification company works you should look deeply into this i have paid approx 5000 as per them that they get me a job its been 8 months and i am the one chasing them for my money

First Malini was the person who was taking care of my case and I was told that I should pay the amount and within 3 months I should be getting good offers and we were unable to place you in the next 3 months you can apply for refund, well I have waited for 3 months and few emails were forwarded to me stating that my profile is forwarded but then no response after 3 months I spoke to someone on landline as well as on cell number on 9th-November and I was told I will be getting the form no 2 on email by Monday but no one sent the form so on Tuesday i.e. 13-Nov-18 when I called I was transferred to Shilpa and when I explained her my concern I was told due to my academics the my contract is valid for 6 months, I told no one informed me about that to which she told me its already mentioned in the clause I told her that first you have taken the payment and then someone told me that I will getting the form 2 and when no one responded by Monday I was told a different policy when I called on Tuesday that made me very upset why I was never told me about that the only thing which was told to me was make the payment send us the form and we will have your profile floated in the employees recruitment. Shilpa told me that she will be sending me the email to report this on the following email. I was very upset with all this and telling Shilpa that this is not the way of doing business and why the employees are not aware of the policies because every time I’m getting different responses from everyone but she kept repeating the go through the clause which really made me angry and now my tone went rude and I told her I would like to talk to someone superior than her and immediately someone picked up the phone and started telling me what is the difference between professional and unprofessional I asked her name and she said why would you need that I know how my team works you don’t have to tell me anything and said I m sending you the form right now fill it and send it and we will call you on Friday. I said ok I m waiting then she said I will send you the form on Friday and then we will proceed now it was not even a minute and her words changed so who is unprofessional now she also told me it is our rule I’m no one to order her anything very true I’m no one. Till now I have not received any email mentioning form2 I really don’t like to proceed with your consultancy behaving so unprofessionally and don’t like proceed further if the person reading this email is professional and feels the responsibility how I was treated from the beginning I think I didn’t have to be rude today so requesting you to send me the refund form at earliest so that I can close this harassing chapter in my life. Also as I m not professional please don’t call me and whatever communication you have to make please send me via email.

Till today despite so many reminders they have never sent me the breakup of my refund

Details of Consumer Forum case id is as follows

Complaint Number: 1305393
Complaint Reg Date:[protected]:00:17

Complaint Type : Complaint
Complaint Details : First they failed to secure any interview and now delaying the refund
Final Status : Disposed
Complaint Updated Details : Calling no -[protected] Name of the company- Exalt Consulting Placement Services Pvt. Ltd. Mode of payment- Debit Card Amount Paid - 5416/- Registration Date[protected] Type of service taken- Job Purpose Problem- He said that he paid the amount for the company for job purpose. the company said he arrange the interview and interview crake by you. and the company said you do not satisfy for the service your amount will be refunded in 15 days. The company does not arrange an interview. consumer drop a mail to the company I'm not satisfied your services please refund the amount. Consumer contact the customer care also but they, not response Expected: He wants his refund.
Updation Date :[protected]:12:29
Agent Remark : Advised him to send an email to the company and wait for the response. Email Id - [protected]@exaltconsulting.in Grievance Officer - [protected]@exaltconsulting.in
Remark Date :[protected]:12:29