Excell Autovista — New ignis alpha delivery.

Address:Thane, Maharashtra, 400080

Today I had gone to take the delivery of Ignis -Alpha model in Maruti Nexa showroom in Thane, I have been given Car with rusted logo and Chromium grill come fitted from Maruti totally rusted by Dealer. After I showed him this, dealer tried to clean it with polish 2 times, first with internal staff and then it was not getting removed they have called someone from nearby garage to clear it but it does not got cleared as it was having scratches and logo was full of rust.

I denied to take the delivery as there was lot of issue with the car and also with regards to payments lot of goo[censored]p was done and staff was not in sync with what is happening.

I will not be taking this car with the same chasis and engine number and want to get the damage claimed for the same from Dealer and Maruti. The solution discussed was to provide the New Car or Return the entire booking amount

I am going to lodge this complaint with Consumer office and with Govt as well.

Also from Car booking till the final payment every time there was goo[censored]p done by the Vendor about the payment and the make of the car. Initially I have been told that Red color is available in Ignis Alpha and I have been given the same mentioned in the document which is with us, this was happened post all the queries done internally by Excell Autovista staff internally, when I went to make final payment I have been informed that Red color does not come in Ignis Alpha and I have to go ahead with Dualtone Red with Black car and for this I have to pay 16400 extra which I agreed to pay and my company has made the payment as proforma invoice given to us and for accessories separately ( Vendor has agreed to give Rs. 3500/- discount to me for the goof they made in all this scenario and was told to pay amount of 4673 after discount which I had paid pls find the attachment for various payment.

Calculations below are shared from your company by Hasib and according payment was made.

Can you point out whose mistake is here, also Nexa card amount is calculated here and I have been asked to pay for additional around 9800 + nexa card amount.

Thanks & Regards,
Jayant

Mob - [protected]
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    Thane
    Maharashtra
    India
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