Excitel — area is not feasible but excitel is not ready to refund the amount

Address:	O-2 2nd Floor, Lajpat Nagar II, New Delhi, Delhi 110025, 110032
Website:	my.excitel.com

Hi all, i would like to bring in to your kind notice the business which excitel is doing with customers.in the month of june last year i paid 6000 rupees to excitel for one year of services.in the month of march this year i shifted from rohtash nagar to panchsheel garden in shahdara itself. I raised many concerns with excitel but unable to get the resolution till date. Today i recieved call from mr krishna ([protected]) and he has started telling me the company policy. So i would like to know how i can get my refund in this case. Please help me out with the things i can go for to get my refund