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Excitel Broadband — Excitel is unable to give service as promised

This complaint is regarding excitel broadband which not able to provide continuos broadband service.
Intially for couple of days it worked fine but later it stopped working.
Mr. Saurab who is looking after the services in our locality which is vikaspuri was giving an excuse of power outrage problem, which was suppose to be resolved by now as per him.
But still facing the problem of lost connection.
As I have his personal number which he gave to me initially, I call him very often to check for the same to which his answer is that we are working on the problem and it will be resolved soon.
Its an everyday issue now.
Excitel doesn't gives the services it promise to its customers.
I guess its time to file a legal suite, Which is the only solution now for getting services we deserve.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Excitel is the worst internet provider in Delhi, I am having the similar problems. Just waiting for my monthly billing cycle to end and I am not going to opt it again.

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    Customer satisfaction rating
    1%
    Complaints
    269
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    Resolved
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    phone
    +91 11 3344 7788
    location
    48, Okhla Industrial Estate Phase III, Delhi, Delhi, India - 110020