Excitel Broadband — internet issue complaints raised but not getting the permanent resolution

We have taken the broadband connection on 01.04.2019 for 3 months as of now we faced the internenet issue approx 55 days. when ever I raised the complaint they are saying with in 24 hours your issue will clear but after 24 hours we are getting the internet 1 hour only after that same issue repeating from last 45 days. Some ticket numbers are placing here for your reference

1.296343
2.288799
3.292699
4.289431
5.296343
6.289431
7.292695

Above are raised tickets in app only I called to customer care approx 40 times regarding internet connectivity issue.

We faced the internet connectivity issue as I said 55 days but they have given extension only 10 days

Also I requested to the provider for termination of connection and refund for internenet connectivity issue faced days and remaining days but that is also not happened