Excitel Broadband — no internet connectivity

Address:

17/140 3rd floor subhash nagar new delhi 110027, New Delhi, Delhi, 110027

Excitel broadband — no internet connection

I have taken excitel broadband connection two months back and believe me its worst broadband.
They dont pick the calls and always deny to send technitions.
There internet is not coming with the speed promised.
I am facing issue like multiple disconnections.
I have opened ticket and there turn around time is 24 hours and still after 48 hours no connection.
When i asked them to refund my money there executive is replying that we can't refund your money.
This is my worst experience with any broadband provider.
I cannot leave them as i they taken 6 months advance only need to survive with this bad experience...