Excitel Broadband — no internet connectivity from last 2 months | |||
Hi, Excitel broadband is one of the worst internet service providers. Internet isn't working from last 2months and i have called them multiple times reporting the same issue and also i've raised a complaint over excitel app but no one responded to it more over one of the employes of excitel called me and told me to make a payment where my internet wasn't working prior to that month onwards and said after making a payment is when they will resolve the issue so by trusting their words i made a payment and then still issue hasn't got fixed and no one responded. So they are just using false statements so to get payment from customer for what customer is not liable for, where still they haven't fixed issue. Was this information helpful? | |||
 2 Comments | |||
Comments
ram193 username
This complaint is regarding excitel broadband which not able to provide continuos broadband service and terminated in between after paying money for 3 months.
Initially for couple of days it worked fine but later it terminated services in our and informed as they are able to provide service and also not refunding money.
Till today I didn’t got any update and internet Paid amount for 3 months didn’t refunded by excitel.
Internet is not working from 8 days and nothing has done on its remedy.
i did not got any reply call for the same. Please refund my amount.
On the below i have called multiple times as all of sudden my internet got disconnected. Please let me know when my amount will be refunded.
Complaint number: 336726
We are going to consumer complaint forum on the same because of sudden termination even after amount paid for 3 months it was 6 days till now no action has been taken on the amount or else no call i got from your end.
This complaint is regarding excitel broadband which not able to provide continuos broadband service and terminated in between after paying money for 3 months.
Initially for couple of days it worked fine but later it terminated services in our and informed as they are able to provide service and also not refunding money.
Till today I didn’t got any update and internet Paid amount for 3 months didn’t refunded by excitel.
Internet is not working from 8 days and nothing has done on its remedy.
i did not got any reply call for the same. Please refund my amount.
On the below i have called multiple times as all of sudden my internet got disconnected. Please let me know when my amount will be refunded.
Complaint number: 336726
We are going to consumer complaint forum on the same because of sudden termination even after amount paid for 3 months it was 6 days till now no action has been taken on the amount or else no call i got from your end.
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Please help me with my refund