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Excitel Broadband Pvt. Ltd — Asking for extra rs 100 per month, plan charge is 759 and they are asking rs. 869

I have been using internet from excitel broadband pvt. ltd, when i take the connection they are saying that there is no hidden cost, but when the renewal time came they are start asking rs 100 extra, regarding that i logged a case in excitel broadband pvt. ltd customer care but and mail to mr vivek raina (director) regarding this issue till date they have not response.

User name : jitendra_kumar

My plan is : reeltime 759-data 1 (rs 759) but they are asking me (rs 869), when i refuse to pay they have disconnect my internet.
Case log : tkt[protected] dated : 21/07/2016

Asking for extra rs 100 per month, plan charge is 759 and they are asking rs. 869
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    48, Okhla Industrial Estate Phase III, Delhi, Delhi, India - 110020