Excitel — Fraud plan description

Address:

, Okhla Industrial Estate Phase III, South Delhi – 110020, India

I had installed a fiber setup paying 2000rs additional to the normal installing cost because i wanted a stable and faster connection. But this has been a waste of time and money because i never got to avail these plans and have been paying for the basic /fiber less plans despite paying the 2000rs. And upon contacting the incompetent customer service, they write you off saying that you have a normal connection and not a fiber one and that they are nor providing fiber connection at this time despite me having it already setup at my place. This is a fraud company who will rip you off your money, time and energy. The customer service is the worst as their job is just to apologize for the inconvenience and not to anything to resolve it. Excitel is really a scam.