Excitel — frequent disconnection

Address:382 - A 2nd floor Bagh Kare Khan Kishan Ganj Delhi 110007, New Delhi, Delhi, 110007

Hello,

It's been about 4 months since using excitel connection and facing disconnection issue every single day.

And if you call on customer care they create a ticket number and close it without any visit or fixing your issue.

I have logged complaints on there app, no response from there as well ticket gets generated and automatically gets resolved without knowing that your connection is working or not. They never visits to check ilthe real issue.
I request to everyone please do not buy excitel connection.

It's been really frustrating experience with excitel.
Thanks
Shashi kant pandey
[protected]
Was this information helpful?
No (0)
Yes (2)
Complaint comments 

Comments

Always show no internet access and internet speed is too slow. It's always show buffering on youtube. When I download any data on that time internet speed is slow automatically. In short I'm facing always a problem with excitel broadband!!

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Excitel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    629
    Pending
    0
    Resolved
    20
    Excitel Phone
    +91 11 3344 7788
    Excitel Address
    48, Okhla Industrial Estate Phase III, Delhi, Delhi, India - 110020
    View all Excitel contact information