| Address: | New Delhi, Delhi, 110062 |
Before changing the plan i was informed i will get same speed and same thing getting in plan of rs 820.20. After changing the plan my i'm getting frequent issues and very slow speed on my mobile devices. I called them first they said my mobile has some issue than router has some fault, after that they said we do not deal with speed on router or mobile. My all the devices is connected with d link now they are saying to use it on direct lab to get 50mbps. Why would i do that? Every body use mobile internet most of the time. My question is why i was miss informed that i will get same service in low cost but the reality was something else.
Now i'm hangedup for 3 months, on low speed while i pay for high. Government should look into this. Company like excital are dong very bad on the name of term and conditions. I had not opt for 3 month plan if the agent has some informed me everything.
They looted my 2000, now they have to pay. Tomorrow i'm going to register official complaint to dotc.
Regards anand1992 Was this information helpful? | 
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