Excitel — no internet connection for days

Address:RZ-98A, GALI NO.26, PANKHA ROAD VASHISTHA PARK Dwarka South West Delhi India 110046, 110046

After getting excitel I had the worst experience o[censored]sing internet, in every two days the server get down and no internet connection, when I tried to connect the local operator then they take it for granted, and talk to us rudely. When I connect to CUSTOMER CARE it get resolved for one or two days then same issue, came back, I am fed up from this ### network.please take any action.
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I am facing the problem of low speeds on Excitel Broadband since 18th July 2019. I recharged with 50 Mbps plan but the speeds are only 7-9 Mbps. On 19th July 2019, I created a ticket with the number 1971136. I was given a timeline of 48 hours to resolve the issue but it's been more than 2 weeks. The problem has not been resolved yet.

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    48, Okhla Industrial Estate Phase III, Delhi, Delhi, India - 110020
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