Excitel — pathetic broadband service - ticket number# 686610

Address:	New Delhi, Delhi, 110025
Website:	[email protected]

Want to convey a message/feedback/complaint, that you are the worst broadband service provider in delhi ncr and mostly in jamia nagar okhla.

Since 1 month i have faced numerous instances where the connectivity got hampered and resolution was done only after my numerous follow up with the pathetic customer care executives who are just sitting with no knowledge and wasting time and energy.

Last week there was no connectivity for about 5 days and i was make sure that those days will be added in the monthly cycle, but did not happened.

At present there is no connectivity since 14 hours and i've spoke to the customer service twice and there is no resolution.

I am writing you this to let you know that the service you are providing is degrading day by day and you will lose customers eventually.