Excitel — Payment Refund for failed transaction

Address:48, Okhla Industrial Estate Phase III,

Dear Sir/madam, I made payment by online on 1st april 2020, to excitel by using the there payment gateway. payment amount was debited from my account but transaction was failed.
till date I am waiting for my refund by Excitel team not refunding my amount.
please help me to get my refund back.
I raised the ticket at excitel portal with the ticket id #3198084. ticket raised on 20th april 20, when I am not get my refund.
payment amount is-4999/-
+1 photos
Was this information helpful?
No (0)
Yes (0)
Excitel customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Excitel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    629
    Pending
    0
    Resolved
    20
    Excitel Phone
    +91 11 3344 7788
    Excitel Address
    48, Okhla Industrial Estate Phase III, Delhi, Delhi, India - 110020
    View all Excitel contact information