Excitel — Refund payments delayed

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Excitel

Hello,

I have never seen that kind of customer support team which excitel have pathetic, irritating, irregular. Ticket 9565710 Refund last 27th of July I was submitted my bank details to excitel as per procedure after submission of bank details within 10 day you get ur refund, but still I haven't receive yet.

Yesterday I was called supervisor dept and requested for raising complaint for the same but that person name is Atul jadhav at Okhla branch not raising my complaint I told him excitel customer executive give me false statements no of times regarding my refund and you have to escalated these issue. But he doesn't raise my complaint.

I want ask when I got my money back and need to take any disciplinary action against you irregular staff