Excitel — Return of device router amount 2000

Address:

bangalore 560027

Hi request all, never ever go to excitel Wi-Fi service.
Without informing customer they stop service forever in local area and getting back our refund of device amount, and remaining plan amount which is not used, they make u like a dog to roam months together.
I was taken June 15 2021, service of 1year Wi-Fi pack by paying full amount.
without any information October 15TH they stop the service in local area.
And after 10 to 15 follow up they collect device and several customer care calls they refund remaining balance after 4 months and
Device amount 2000 they say deposited to old service provider, who is not at all available . What a foolish way of behavior excitel handle.
When we shared our ACCOUNT DETAILS, they might have send to our account but as a foolish way they send the person who already left the service providing.
& Customer care people will take too much time to solve one or 2 day issue. it will be months together.

RAVI G
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