Excitel — Worst & Rubbish ISP (Excitel-Delhi)

Apr 02, 2021

Updated by Shailendra Bhandari A simple word, the worst & Rubbish internet service provider. Don’t waste your money. The local cable operator is far better than this unworthy excitel ISP. Worst service, worst network.
I just remember the MTNL broadband Connection I used long back (10 years back). I feel, the MTNL was far better than Excitel Broadband
The Unlimited Data upto 100Mbps with No Data Limits / No Installation Charges is just a Temptation for the customers. Pure rubbish. They charge for installation (if your residence is far from the router box) and ask for the security money i.e. 2000/-
The customer care support is Brainless, they just one only one line i.e. “sure, I will help you”. Nothing else they do. No will attend your call for complaints seriously. I have logged more than 50 complaints about only one reason i.e. Packet loss occurring. However, it has been more than 5 months, nothing happened. My network is discounted within every 5 to 7 minutes. My issue (Packet loss) is not resolved by the Excitel & I will happily install the other ISP or my old ISP (Hathway).
If you play online games or do work from home and need a network without any packet loss, please, it’s my suggestion, don’t go with this ISP.
My honest suggestion, don’t go with the Excitel Broadband, better is to feed a Beggar