Exide Industries Complaints & Reviews

Hi...
I have been raising complaint from last two days I received messages ...that your complains has been registered with us., ...our executive will contact u within a minute...my battery is within warranty...but no repond I am getting ...

Bought an Exide battery for my car that was pronounced as failed by battery dealer from where I bought the battery, bought a new one as there was no lead time to wait till the warranty replacement battery arrives. Gave the old battery and warranty card (4months within validity period) for full free replacement, but after 15days waiting for replacement battery from Exide, now dealer says that we will not get full replacement and not returning the battery and warranty card.

Ticket number: 7175422
I had given one battery at dealer point on Sept 15, 2022. And they told it will be given after 4-5 days since they will send it to service center which is 130kms away. Since last 15 days i have been chasing them to get the battery. When reached to Customer Care, they told, the new battery serial number generated on Sept 23, 2022 and bill also generated. But till now I didn't receive my battery. And now dealer is not answering my calls since 10 days.
Customer care representative is also now being rude when I am asking about details where is the battery and how long it ll take.

I have also sent an email, but didn't get any reply to it.

This consumer complaint is against the dealer as well as Exide Customer Service.

Thanks,
Soumya Bindhani
Mob. [protected]

I bought a two wheeler battery in amco. Battery is under warranty. Battery is not working now. Requesting you to replace the battery.

21 ko mane new exide battery purchase ki bt ye charge hi ni hoti after checking by mechanic he tells it's a bad quality battery go n change this battery

Hello,
I am Akhil from suryapet (508213) i had took the exide car battery on 09-nov-2021 the battery is not working properly and we went to service centre 3 times and the service centre guy is taking the battery for 1-2 days and after 2 days that service centre guy is giving the battery and saying it is working fine we have checked with car electrician and car mechanic they are saying the issue is with battery we asked for the battery replacement there is no response and simply taking the battery for two days giving back saying the battery is fine we are facing much issue. kindly respond back correctly the service centre name is Satya Sai Batteries @Suryapet.
PLEASE REPLACE OUR BATTERY AGAIN AFTER WARRENTY COMPLETES THEY WILL NOT RESPOND

This Shopkeeper when sold battery promised it will be replaced if any problem occurs if it is under warranty and it is in warranty but he is refusing to replace it. Saying he can charge the battery at Max and that's about it, where as the mechanic advised otherwise. Kindly help as this kind of fraud is mostly happening with Exide batteries across Chandigarh.

I purchased a Two wheeler battery Exide XLTZ4A on 18 September 2021. Suddenly last 20 days my battery drained out automatically. I go to dealer where I purchased this product and they changed my battery and plugged. After 1 hour again my battery drained out and I go to authorise service centre "Automobile World", Garia, Kolkata. They tell me same recharged the battery and test and they take 2-3 days time and don't give me support battery. I talked to customer care and tell all the details and customer care said again go to dealer and do the same thing whatever I already done before. It's not possible to off my duties and everyday go to either dealer or authorised service centre. Please help me with this.

For my car MH 03 AZ 6312 Dzire Diesel, I had an old battery Exide Mileage Red bought on 14.2.2019 from above Dealer Chembur Battery Service. The old battery said if I buy a new battery, I will get a discount of 20%.The dealer told be recently I will also get a discount of Rs. 1200 on return/recyle of old battery.

The new Exide MIleage battery with 55 months warrany MRP is 8895 and as such I should be charged (Rs.. 7195 - 20%) minus Rs. 1200 i.e.[protected] i.e Rs. 5996/- Instead the dealer Chembur Battery Service ([protected],[protected] has charged me Rs. 6700 vide Bill No. 7454 dated 25.8.2022. I REQUEST REFUND OF EXCESS MONEY PAID AND BLACKLISTING OF THE DEALER. Abhilash Sheth 91-[protected], Email abhilash.[protected]@gmail .com

Sir I have a complain against my inverter battery that purchase 1 year & my waranty 4 year EBIIU[protected] on dated 16.08.22 but your service engineer came & say battery dip discharge a charger machine has been set my home & till date no any service person saw the battery I have call daily but they no take put my phone so please take matter seriously & solve my problem

I purchased -- EXIDE INVERTERZ 1050 VA last year in the 5th month.

Two times complaints were raised and attended the same with the help of Exide service team.

Again Yesterday one complaint raised regarding the inverter box inside a big sound observed (like autombom cracker sound)after that i disconnected the supply and now EB supply only we used.

Regarding the above complaint I am very disappointed with Exide product and also future how it works properly I Don't Know so please change my inverter with an extended warranty period OR please return my money.

After purchase 1 year my bathery got complaint.. i went to the dealer for claim the warranty but he said go to complaint thorgh my self . I mailed them and called but no one answered...

Sir
I have bought new exide battery FXL5-12XLB5L-B in your dealer at sirkali (kalis tyres) for my scooter and the same was replaced by experienced mechanic . And ts found that battery malfunction and damaged after few days without any cause, such a branded product buying for its quality and life only, so that i hv requested to replace the battery but not yet get any response for the past two month pls do the needful

Our UPS is not functioning properly.every now and then it releases the power and the computer and system continuously off and on condition...

I purchased Ecide car battery 3 months back.
Car battery is fully dead now.
When I called customer care they are delaying replacement of faulty battery.

Please help here ..
Krishnadas
[protected]

Hi Sir,

I have purchased Amco 5A battery for my two wheeler (TVS Zest) on April 2022.

Now it is not charging. I couldn't able to file warranty online. Website is down. The mail id they shared for warranty claim and customer support is out of service.
No response from customer care watsapp number.

The battery manufactured on Jan 2022 only. Warranty claim covers for 24 months.

I have enclosed battery details for your reference.

Please support from your end. I have attached the battery details with warranty card.

Battery Type: MAX AB5LB CH
Battery Serial No: 1A005F0000257AA2

Contact No: [protected]

Dear Service Provider,

To day i visited EXIDE CARE center @2pm M/S HAPPY SERVICE @ Mugappair West, Chennai (EXIDE CARE contact number [protected]) to purchase new battery for my yamaha scooter ..i was traveling from 5 kms distance to this location for this purchase, this EXIDE CARE made me to wait more than one hour saying to wait for 5 minute ..but there was one old person keep on cheating me asking to wait for 5 minute ...i...

Dear Service Provider,

To day i visited EXIDE CARE center @2pm M/S HAPPY SERVICE @ Mugappair West, Chennai (EXIDE CARE contact number [protected]) to purchase new battery for my yamaha scooter ..i was traveling from 5 kms distance to this location for this purchase, this EXIDE CARE made me to wait more than one hour saying to wait for 5 minute ..but there was one old person keep on cheating me asking to wait for 5 minute ...i...

We purchased 8 numbers 12 volts EXIDE MAKE Sola Tubular Batteries . during september, 2018.as part of our Solar Power Supply to our house.
Now few / 4 batteries are not functioning properly . in Spite of our repeated requests or submissions, totally no response from EXIDE

We have purchased 8 batteries from Exide batteries as part of solar Power Genearting Off Grid system as per the details given below :

Name : K N Subramanian
Address : Plot No 9 D, Sea Shell Avenue
Anna Salai, Palavakkam, Chennai 600041

DATE OF PURCHASE 10TH SEPTEMBER, 2018. These batteries have been purchased by M/s Agnivia Energy as part of the solar system supplied to us.

BATTERY...