Exide Industries — battery explosion - no liability from company

Address:Jaipur, Rajasthan, 302018

Date of the incident - 02/05/2018
Exide battery for my inverter burst in my house and the acid spread all over the house, there were 3 people near the battery who thankfully did not get very hurt. When i called the customer service about the battery explosion even though the battery was in guarantee they said they can't do anything in case of battery explosion, they don't cover that. Something this serious should have some liability from the company and the users should be made aware of this before the purchase. If someone were severely injured because of this, there is no liability from anyone.
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Exide Industries customer support has been notified about the posted complaint.
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Sir, i have registered one complaint on 14/4/18 for my exide battery service with complaint no SKLA00008962V489 and in between these days one engineer speaked me at that time we were not at home and he replied that he will come next day but till date no body calls me .i need immediate resolution for this

mob no regd is [protected]

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    Exide Industries Phone
    +91 33 2283 2133
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    Exide Industries Address
    Exide House, 59E Chowringhee Road, Kolkata, West Bengal, India - 700020
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