Exide Industries — battery model : - inverter 1500

Sir I, m really very disappointed by your product, I have filed so many complaints to Amritsar Head Mr. Harsharan Singh from where I have purchased Automative EXIDE Battery from PUNJAB MOTOR STORE, but no action was taken . Even the staff members are least bothered to the customer complaints and take us casually . They have no manners to deal with customers .
Also when I phoned the customer care, they are like we, ll repair your battery or we, ll replace your battery ...but no needful action was taken.
After making so many efforts Mr. Harsharan Singh came on phone and affirmed me replace the battery but they are providing me an old inverter battery which was manufactured on 14th APRIL 2017., which is an old model, which is not done . By doing this you people are loosing your customers.
I need new battery and I have full right to claim a new battery because I have purchased the battery inverter dated 1st NOVEMBER 2016 which has gaurantee period of three years . so please do the needful.