Exide Industries — company denying to offer replacement for product under warranty

Address:

Sarbahal Road, Near IDBI Bank, Jharsuguda, Odisha, 768201

I bought exide battery in january, 2019.. It got swollen and spoilt in july, 2019.. When i asked for a replacement of the same, the company refused and accused us o[censored]sing kerosene in the battery instead of distilled water..

We told the company that we have bought such an expensive battery for rs 12000 (Roughly), there is no point o[censored]s using kerosene and even kerosene is costlier than distilled water.. I even have the legal bill for the battery purchased

Still the company adamantly maintained that kerosene has been used.. From the above message you can very well gage that their is no point in using kerosene in the battery..

Expecting a prompt reply.
My phone - [protected]