Exide Industries — defect in your product fxlo-xltz4 fc, vrla, red cont/lid, l-l/out (zold)

Address:

Malkangiri, Odisha

Dear sir,

I had purchased a battery of you product-fxlo-xltz4 fc, vrla, red cont/lid, l-l/out (Zold) on 16.01.2017 sl no m647p373650 from your dealers m/s a to z battery center, 178, forest park, bhubaneswar-751009. But it did not work properly. I have gone to your dealer with complain and they have kept the battery and returned me after about 15 days. It was still not working i have again handed over the battery to your dealer on 14.06.2017. The dealer took around 15 days and returned me saying it is now ok. After that it worked for a about to three months and started showing the same problem.in the mean time i have shifted to malkangiri and found one of your dealer m/s maa tara tarini automobiles, main road, sambayaguda, malkangiri - 764045 and handed over the battery. On 22.09.2017. They have returned the battery after more than a month without any repair/replacement. They said that they have sent the battery to company and the company returned the battery with an objection that it should be placed to the dealer from where it was purchased. As i am more than 600 kms away from my original dealer it is not possible on my part to submit the battery to bhubaneswar.
I therefore request you please look in to matter and solve my problem immediately as the date is well with in your warranty period. Please communicate me the outcome in this regard in my mail address mentioned below.

Regards.
M. Majumdar
Cell no - [protected]
Mail. [protected]@gmail.com