Exide Industries — exide battery and ups

Address:582101

We had purchased Exide battery and ups .. with 3 yr warranty.. now battery is 2.5yr old and 5 days before we found tat battery getting heat .. so we had called service engineer and he taken and went.. while taking he told today (Saturday) it will reach u back.. now he's telling it will reach on Wednesday.. and also he s asking 1200rs service charge... What is this .. ?? Under warranty product we need to pay 1200rs ..?? And also.. not committed delivery.. please deliver the product before coming Monday
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    Exide Industries Phone
    +91 33 2283 2133
    +91 33 2283 2150
    +91 33 2283 2120
    Exide Industries Address
    Exide House, 59E Chowringhee Road, Kolkata, West Bengal, India - 700020
    View all Exide Industries contact information