Exide Industries — exide battery dealer hasn't exchanging battery under warranty

Address:

Bharuch, Gujarat, 392011

I have procured exide mileage range battery on 04.06.17 against bill no. 2803 from pioneer batteries, zadeshwar chowkdi, bharuch.

Battery started giving problem in feb'19. Same was shown to dealer he recharged the same & handed-over battery to us. Again after one month battery failed, on calling dealer he took his own time of ~4 days for checking the battery & serviced the same. Again within a month battery failed. On asking him to provide free replacement (As battery is under warranty), he send the same to company for checking against crn no. Tr/ex/sur/11075008 dated 20.04.19, after ~15 days (I. E. May first week) he returned battery stating battery is ok & shown report paper. Now, again on 12th june'19 battery failed. On reporting the same to dealer, he mis-behaved and taken battery in june'19 last week. Now, he send the same to company and told battery is having issue and you need to pay 50% amount for exchanging the battery.

However, battery is having the issue since feb'19, dealer & exide company service center person extended the case till completion of warranty and now demanding replacement amount.

Battery type - fmi0-mreddin55r
Number - a2j6a036831 2j65
Ocv - 12.94v
Battery used in car
Date of procurement - 04.06.27
Date of first instance - feb'19