Exide Industries — exide car battery getting discharged in 2 days

Address:

Kolkata, West Bengal

Date :17/11/2017
Dear sir,
I partha saha would like to inform you that i have some serious grievances against your exide car battery performance. I purchased a car battery from automobile world, 167 garia station road on 29/03/2016. On 7/6/16 the battery got deep discharged as i did not start my car just for 4 days. When i enquired about this automobile world told that they will just charge the battery and charged rs. 150. They also advised me to start my car on every alternate day to keep the battery charged. But how can a modern day battery of exide company get discharged in just 4 days without any reason such as electrical leakage or strong earthing or any short circuit. They could not explain regarding this. Again on 22/10/2017 my battery got discharged as i did not start my car just for 3 days. Again automobile world charged my battery and charged rs. 150. However they could not explain the deep discharge condition. Then i got my car checked thoroughly from maruti suzuky authorized service centre for any electrical leakage. They gave a clearance certificate regarding no electrical leakage of any form. They also indicated that the battery was partially discharged when they inspected which they attributed to battery problem and also informed that a modern day exide battery can not get discharged in 10 to 15 days even if car not started for this period when there is no electrical leakage as such. So now it is a painful task for me to start my car for 15 mins every alternate day to keep my battery charged. My battery is under 30 months replacement warranty. So i request you to look into the matter seriously. I also demand an immediate replacement of my battery keeping in mind the reputation of your esteemed company. Hope you wil not dissapoint me.
Your’s faithfully
Partha saha
57, north sreerampur road, garia kolkata -84

Battery no. A4b6a027213, type-fmto-mt35l
Date of purchase-29/03/16
Dealer: automobile world, 167 garia station road, kolkata-84