Exide Industries — exide inverter batteries

Address:Srinagar, Srinagar, Jammu and Kashmir, 193222

I have purchased two exide batteries two years ago and they were not giving proper backup so I contacted customer service centre and they sent their service engineer to check the batteries. The service engineer suggested to take batteries to the service centre .After three months I was given replacement batteries which as per the dealer are new. But it is very unfortunate that the batteries didn't get charged and gave backup less than 5 minutes . These so called new batteries are three years old and they seemed to have been picked from some dump yard . They are completely demaged and this is the highest level of cheating. When I contacted the customer care service both through email and calling their response seemed me a sort of mental torture as they had no answer to my queriesMore importantly for lifting these batteries from dealer and taking back to him I had to pay nearly about three thousand rupees. This company is totally fraud and it has crossed every limit to decieve it's customer. It is irony that I have been handed over batteries without checking their working status. I am to register a case in consumer Court against this company.
Was this information helpful?
No (0)
Yes (0)
Exide Industries customer support has been notified about the posted complaint.
Complaint comments 

Comments

Yesterday my inverter got short cicuit.yesterday while inuse of inverter suddnly and automatic just off all the lights and other equipments.then later the inverter shows short circuit .then we will decide to contact customer service but it won't connect then we will decide to complaint it.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Exide Industries
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    32%
    Complaints
    927
    Pending
    0
    Resolved
    299
    Exide Industries Phone
    +91 33 2283 2133
    +91 33 2283 2150
    +91 33 2283 2120
    Exide Industries Address
    Exide House, 59E Chowringhee Road, Kolkata, West Bengal, India - 700020
    View all Exide Industries contact information