Exide Industries — exide inverter batteries | |||
I have purchased two exide batteries two years ago and they were not giving proper backup so I contacted customer service centre and they sent their service engineer to check the batteries. The service engineer suggested to take batteries to the service centre .After three months I was given replacement batteries which as per the dealer are new. But it is very unfortunate that the batteries didn't get charged and gave backup less than 5 minutes . These so called new batteries are three years old and they seemed to have been picked from some dump yard . They are completely demaged and this is the highest level of cheating. When I contacted the customer care service both through email and calling their response seemed me a sort of mental torture as they had no answer to my queriesMore importantly for lifting these batteries from dealer and taking back to him I had to pay nearly about three thousand rupees. This company is totally fraud and it has crossed every limit to decieve it's customer. It is irony that I have been handed over batteries without checking their working status. I am to register a case in consumer Court against this company. Was this information helpful? | |||
Exide Industries customer support has been notified about the posted complaint. | |||
1 Comment | |||
Comments
Yesterday my inverter got short cicuit.yesterday while inuse of inverter suddnly and automatic just off all the lights and other equipments.then later the inverter shows short circuit .then we will decide to contact customer service but it won't connect then we will decide to complaint it.
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