Exide Industries — exide inverter battery im-10000

Address:

Agra, Uttar Pradesh, 282005

I bought exide inverter battery "im-1000" on 11-9-15 and it been 20 days till it has stopped working.

Before i was calling toll free number [protected] and trying to get a call back from them, i made calls to this number for regularly 16 days and got no call back and then i called up on[protected] and then i finally had a talk with a representative.

Basically my battery has a 36 months replacement warranty and even the representative told me that you have proper 36 months replacement warranty if it is mentioned on the battery and yes it it there written on the battery.
He even told me if there is any such condition apply is written there though the battery will be replaced if it is actually not working.

But now the local service center is saying that it is in 30+6 months warranty and they are not accepting the call center representative words and saying that they have misguided you.

Now tell me what should i do, should i sue them in court or should i throw the battery from 3rd floor with the branding exide on it saying the best indian battery company which has a costumer satisfaction rate of just 1%?

I am feeling very disguised with such a bad service experience with the company representative, with the local service center and yes the dealer "sondhi associates" an extremely rude person but was very polite to me when i was purchasing the battery from him.

And yes, i have made a big mistake again by buying a car battery from exide like 40 days ago. I wish i would have purchased the battery from some other brand.

I am from agra, up west. I reside at khadari and i purchased the battery from "sondhi associates", this shop is in transport nagar, agra. The local service center guy name is sajid, number is [protected]. And my name is laksh ramani, contact number is [protected]. Now please resolve the issue or else i will keep on telling everyone to not to buy exide batteries. I have a big big circle so that will surely effect a bit on your sales. That's all for now with much of anger.