Address: | Birbhum, West Bengal, 731204 | Website: | www.exide.com |
I have purchased a industrial ups of 2.5 kva with 3 batteries but unfortunately within few days of installation the ups have not working therefore i have logged complaint in their toll free number -[protected] severally, there after again i have requested their representatives several time in several numbers but no response reached to me till date [protected]/ and tried several times to contact below numbers but they have not picked up the call [protected]
Dealer is silent he suggest me to contact the customercare, now what should i do?
Kaushik chattopadhyay
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Model : XLTZ4
Bar code: M9L4X4-022235
Kindly give warrranty status for this battery.
What do next - buy new battery or return this battery or you exchange this battery?