Exide Industries — missing battery from service centre

 
1 Review
 Agnijo on Jan 2, 2018
I purchased one exide inva master tubular battery from your company on 06.04.2015, whose sl. No.- 1ng[protected] and was given three years warranty. But before completion of warranty period, this product started giveng less back up ie one hour only, which was supposed to give four hours back up.
Then, i contacted seller (Inverter power centre, prop.- hafijuddin seikh, pathak complex, new bus stand, memari, burdwan) but he did not cooperate at all with me.
Nest, i i contacted with customar care. As per their guidence, i was told to contact bandhan battery, memari college more, burdwan. I returned my battery on 24.10.2017 to them and told to enquire after 20 days.
When i went to them i was informed that, same item was sent to asansole service centre but that is missing from that place.
So, you are requested to advice me, which will be next step to be taken in this situation.

missing battery from service centre
missing battery from service centre
missing battery from service centre
missing battery from service centre

Complaint Status


[Jan 02, 2018] Exide Industries customer support has been notified about the posted complaint.
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    Customer satisfaction rating
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    Complaints
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    phone
    +91 33 2283 2133
    +91 33 2283 2150
    +91 33 2283 2136
    location
    Exide House, 59E Chowringhee Road, Kolkata, West Bengal, India - 700020
    Exide Industries - missing battery from service centre