Exide Industries — not providing service

Address:

Hazaribagh, Jharkhand, 825321

Dear sir,

this is deepak gupta from hazaribagh jharkhand i have purchased IM 10000 on of the your nearest reseller from hazaribagh
the problem is bettery is not charging since one month as per i have checked our Invertor thorough local electrician and after checked inveror is OK
as per i have register a complain to your customer care on monday 16/17/18
i have got a ref no that is EJHA00026578V652 but still i am waiting from team for the solve the issue i have also a reminder to call to service center by yesterday and your service exucitive Mr Moh alludding has been assuring to me the will be short out and visit the eng by tom means today
but still i am waiting .

this is reduculous service from EXIDE and i never purchased this company bettery in near futer or reference to others frnds to purchased
please solved this issue on urgent basis