Exide Industries — poor customer service from executive

 
3 Reviews
Panoor, Thalassery, Kannur District, Kerala, India
 AbHinav Aby on May 16, 2019
Sir,
I'm forwarding this complaint against poor customer service from your executive at an exide retail shop at panoor, kannur, kerala. When we contacted the person for a warranty regarded issue he replied back very harshly. He also told that he couldnt handle the issue and try somewhere else for the same. As we enquired about the possibilities of contacting a nearest showroom, he told that he cannot guarantee their possibility and to go and ask them. As a customer im not expecting this type of behavior from a staff. Expecting necessary actions to be initiated from your side

Complaint Status


[May 16, 2019] Exide Industries customer support has been notified about the posted complaint.
Complaint comments  2 Comments     Updated: Share0Tweet0

Comments

Customer care no ans my call very wrost 3 days
4 year back i am buying exide battery recently 4 month back start battery discharge. Please help send mechanic

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    Customer satisfaction rating
    2%
    Complaints
    582
    Pending
    0
    Resolved
    9
    phone
    +91 33 2283 2133
    +91 33 2283 2150
    +91 33 2283 2120
    location
    Exide House, 59E Chowringhee Road, Kolkata, West Bengal, India - 700020
    Exide Industries - poor customer service from executive