Exide Industries — sub: a request seeking replacement of the exide battery vide sl. no. aza8b0066, sold on 21/02/2018 by agarwal automobiles, janiganj, silchar.

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788116

Sub: A request seeking replacement of the Exide Battery vide Sl. No. AZA8B0066, sold on 21/02/2018 by Agarwal Automobiles, Janiganj, Silchar.

Dear Sir,
For my vehicle make Ecco Van vide Reg. No.AS-11E5018, I made purchase the aforesaid Battery on 21/02/2018 in cash from Agarwal Automobiles, Janiganj, Silchar, District Cachar (Ref. Invoice no.Ch-1697) while the installation of the same is done in the vehicle found defective. Thereafter a complain loss with the dealer i.e, Agarwal Automobiles and the Battery Was returned back on 14/03/2018 to the seller along with Rs.50/- as service charge.
After one week the said Battery was delivered to me on the part of seller stating that it is tested O.K. but after taking back while re-installation done the same defects detected, as a result on 26/03/2018 the said Battery was again return back to the seller, asking replacement of the same.
In the circumstance I am compelled to bring the matter before the companies notice for appropriate remedy as I have been suffering continuous damage which is irreparable due to non movement of my said vehicle for which the Battery was purchased, moreover, the seller Agarwal Automobiles, on its parts is unable to provide efficient service. If the problem has not been resolved by the replacement done, the circumstances may compel me to institute a suit before the Consumer Forum asking compensation for the overall damage caused to me, this is for your kind i formation and necessary action.

Pls. find attach files... Thanking You.
Bijit Kumar Deb