Exide Industries — Two wheeler battery Exide XLTZ4A

I purchased a Two wheeler battery Exide XLTZ4A on 18 September 2021. Suddenly last 20 days my battery drained out automatically. I go to dealer where I purchased this product and they changed my battery and plugged. After 1 hour again my battery drained out and I go to authorise service centre "Automobile World", Garia, Kolkata. They tell me same recharged the battery and test and they take 2-3 days time and don't give me support battery. I talked to customer care and tell all the details and customer care said again go to dealer and do the same thing whatever I already done before. It's not possible to off my duties and everyday go to either dealer or authorised service centre. Please help me with this.
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Exide Industries customer support has been notified about the posted complaint.
Aug 30, 2022
Updated by Arijit Acharjee
I purchased a Two wheeler battery Exide XLTZ4A on 18 September 2021. Suddenly last 20 days my battery drained out automatically. I go to dealer where I purchased this product and they charged my battery and plugged. After 1 hour again my battery drained out and I go to authorise service centre "Automobile World", Garia, Kolkata. They tell me same recharged the battery and test and they take 2-3 days time and don't give me support battery. I talked to customer care and tell all the details and customer care said again go to dealer and do the same thing whatever I already done before. It's not possible to off my duties and everyday go to either dealer or authorised service centre. Please help me with this.
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    Exide House, 59E Chowringhee Road, Kolkata, West Bengal, India - 700020
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