Exide Life Insurance — benefits and promised not provide as promised.

Address:

560068

Dear sir on telephonic discussion mr. Rajiv mishra introducing himself sr. A. R. M. Excide delhi mobile no :[[protected]] given policy of exide of rs 30000 (Policy no.[protected] and told the benefit that company will give case back of 20% of total premium paid due to online payment rs. 750 for pension and but when i demanded about benefit still not given also another policy given rs 50000 (Policy no.[protected] as a single time investment after 3 years rs. 87000 will be returned and told special benefit about branch code (Brch/exidcd83518/80k/rt given by company and your policy automatic be cancelled and money will return and you will rs. 15000 as agent incentive. But when received the welcome kit bond paper i conveyed him that it is total unacceptable and contradictory what he promised at time of policy purchasing. Then he told me that it general paper and final legal bond paper will be sent later and company will refund all premium paid by after deducting rs. 5. But i have not legal bond paper so far and not even a single rupee credited in my account. Suddenly he changed his mobile no ([protected]) and no ([protected]). All payment given by by net banking so by fraud he sold policy to the person. Please take action and stop fraudulent. Most wondering thing is that my agent belongs from metis marketing pvt. Ltd. Which is unknown for me. One more friend of mr. Rajiv has given mobile no. Mr. Chouhan ([protected]) who has been promising me that he is sending document and benefits since janauary.

I want justice. I want my total paid money with interest and all benefits promised by him.
Pls find whatapps chat happened with mr. Rajiv mishra

11/11/2017, 3:08 p. M. - messages to this chat and calls are now secured with end-to-end
Encryption. Tap for more info.
11/11/2017, 3:08 p. M. - dhirendra: hi
11/11/2017, 3:09 p. M. - rajiv exide: hi
11/11/2017, 3:09 p. M. - rajiv exide: pls send me your all documents
11/11/2017, 3:13 p. M. - rajiv exide: dear sir,
Welcome to be a part of "exide life insurance company limited".
Your login id is-exid5129giip
Online payment amount-30, 000/-
Regards//
Rajiv mishra
(Sr, a. R. M) exide life insurance company limited.
Mobile no-[protected]
11/11/2017, 3:14 p. M. - rajiv exide: https://payments.exidelife.in/new/
11/11/2017, 3:59 p. M. - rajiv exide: dear sir,
Your proposal no is-mb886239 for online payment
Regards//
Rajiv mishra
[protected]
11/11/2017, 4:55 p. M. - dhirendra:
11/11/2017, 4:56 p. M. - dhirendra:
11/11/2017, 4:56 p. M. - dhirendra:
11/11/2017, 5:37 p. M. - rajiv exide: sir mobile bill pura page send kijiye
11/11/2017, 5:37 p. M. - rajiv exide: aor cancel cheque bhi
12/11/2017, 11:29 a. M. - rajiv exide: good morning sir
12/11/2017, 11:29 a. M. - rajiv exide: plz... Make the payment
12/11/2017, 1:16 p. M. - dhirendra: i am out of bangalore but i will try to make payment as soon
As possible
12/11/2017, 2:45 p. M. - rajiv exide: ok sir
13/11/2017, 10:46 a. M. - dhirendra: 201
13/11/2017, 10:49 a. M. - dhirendra:
[protected]
[protected]Toll free)
Your online premium payment acknowledgement
Dear valued customer,
Greetings from exide life insurance!

Thank you for choosing exide life insurance company limited as your preferred insurance
Solution provider.
We are pleased to confirm receipt of.30000.00 towards exide life insurance proposal
No. Mb886239, on[protected]. Please also note your transaction id ot[protected].
The policy issuance is subject to proposal receipt along with all requirements and risk evaluation
As per the applicable terms and conditions.
Please get in touch with us for any further assistance.
We hope to serve you again.
Yours sincerely,
Customer services
Exide life insurance company limited
This is a computer generated communication and does not require a signature. This email is
Confidential and may be privileged. If you are not the intended recipient, please notify us
Immediately.
Mail us : registered office: exide life insurance company limited, 3rd floor, jp techno park,
No.3/1, millers road, bengaluru - 560 001
13/11/2017, 10:50 a. M. - rajiv exide: ok sir thank you
13/11/2017, 1:01 p. M. - dhirendra: blr knits pvt ltd 7th mile main hosur road kudlu gate
Bangalore 560068
14/11/2017, 1:34 p. M. - rajiv exide: sir plz... Pick up my call
14/11/2017, 1:49 p. M. - dhirendra:
14/11/2017, 1:52 p. M. - dhirendra:
14/11/2017, 1:52 p. M. - rajiv exide: sir clear cheque send kijiye plz
14/11/2017, 1:52 p. M. - rajiv exide: photo thik hai
14/11/2017, 1:52 p. M. - dhirendra:
14/11/2017, 1:59 p. M. - dhirendra:
14/11/2017, 5:04 p. M. - rajiv exide: sir aapne jo bank statement diya hai office address proof
Ke liye wo three months letest nahi hai
14/11/2017, 5:04 p. M. - rajiv exide: letest bank statement send kijiye plz
14/11/2017, 11:08 p. M. - dhirendra: i will send company id card and form 16
If it is ok. Otherwise proceed with another address as i cannot send bank stament. Cedit
Statement can be sent
15/11/2017, 10:17 a. M. - dhirendra:
15/11/2017, 10:19 a. M. - rajiv exide: good morning sir
15/11/2017, 10:24 a. M. - dhirendra:
15/11/2017, 10:29 a. M. - dhirendra:
24/11/2017, 10:11 a. M. - dhirendra: i have not recd

25/11/2017, 11:50 a. M. - dhirendra: i have not received any mail regading policy. Pls arrange to
Send mail
25/11/2017, 12:25 p. M. - dhirendra: pls send mail to correct mail id:
Nathjha. [protected]@gmail.com
25/11/2017, 1:06 p. M. - rajiv exide: dear sir,
Your exide life insurance company limited, branch code is -
Brch/exidcd83518/80k/kt
Online payment amount-50, 000/-
Regards
Rajiv mishra
[protected]
25/11/2017, 1:06 p. M. - rajiv exide: https://payments.exidelife.in/new/
25/11/2017, 1:26 p. M. - rajiv exide: dear sir,
Your proposal no is-mb086023 online payment
Regards//
Rajiv mishra
[protected]
25/11/2017, 1:26 p. M. - rajiv exide: sir plz... Make the payment
25/11/2017, 2:42 p. M. - dhirendra:
[protected]
[protected]Toll free)
Your online premium payment acknowledgement
Dear valued customer,
Greetings from exide life insurance!
Thank you for choosing exide life insurance company limited as your preferred insurance
Solution provider.
We are pleased to confirm receipt of.50000.00 towards exide life insurance proposal
No. Mb086023, on[protected]. Please also note your transaction id ot[protected].
The policy issuance is subject to proposal receipt along with all requirements and risk evaluation
As per the applicable terms and conditions.
Please get in touch with us for any further assistance.
We hope to serve you again.

Yours sincerely,
Customer services
Exide life insurance company limited
This is a computer generated communication and does not require a signature. This email is
Confidential and may be privileged. If you are not the intended recipient, please notify us
Immediately.
Mail us : registered office: exide life insurance company limited, 3rd floor, jp techno park,
No.3/1, millers road, bengaluru - 560 001
27/11/2017, 11:13 a. M. - dhirendra: your local executive has not come for collecting documents
So far.
27/11/2017, 11:17 a. M. - rajiv exide: aaj aayega sir
27/11/2017, 11:17 a. M. - rajiv exide: sorry for deley
27/11/2017, 11:17 a. M. - dhirendra: ok
29/11/2017, 11:52 a. M. - dhirendra:
https://www.consumercomplaints.inexide-life-insurance-wrong-policy-commitment-c1790656
29/11/2017, 11:54 a. M. - dhirendra: is this happening? Unbelievable
...
30/11/2017, 1:13 p. M. - dhirendra: i would like to request if promotional policy bond not
Prepared by 5 th dec then proceed with cancellation
30/11/2017, 1:15 p. M. - rajiv exide: sir maine process kar diya hai paper ke liye
01/12/2017, 9:42 a. M. - dhirendra: i have receuved policy no. 03678778 on mail yesterday. I
Donnot like it at all.
01/12/2017, 9:48 a. M. - rajiv exide: good morning sir
01/12/2017, 9:48 a. M. - rajiv exide: ye general paper hai
01/12/2017, 9:48 a. M. - rajiv exide: jo mail kar aaya hai
01/12/2017, 9:49 a. M. - rajiv exide: par
01/12/2017, 9:49 a. M. - rajiv exide: 1st policy ka bhi aaya hai
01/12/2017, 10:22 a. M. - dhirendra: already recd on 28.11.2017. Pls ensure to make final
Documents for 1 st policy before 05.12.2017 and for 2 nd policy before 10.12.2017. Thanks
01/12/2017, 10:25 a. M. - rajiv exide: missed voice call
07/12/2017, 12:06 p. M. - rajiv exide: sir mera new no-[protected]
07/12/2017, 12:41 p. M. - rajiv exide: save kar lijiye
07/12/2017, 1:33 p. M. - dhirendra: ok sir.
07/12/2017, 3:59 p. M. - dhirendra: 2 nd policy bond recd today.
07/12/2017, 4:48 p. M. - rajiv exide: ok sir
07/12/2017, 4:48 p. M. - rajiv exide: maine update karwa diya
07/12/2017, 4:49 p. M. - dhirendra: 1st bond ka paper kab tak aegga
07/12/2017, 4:49 p. M. - dhirendra: promotional paper
07/12/2017, 4:50 p. M. - rajiv exide: print ke liye gaya hai
07/12/2017, 4:50 p. M. - rajiv exide: sir
11/12/2017, 12:23 p. M. - dhirendra: when should i expect final bond paper sir..

11/12/2017, 1:47 p. M. - rajiv exide: sir 3 p. M update karta hu
12/12/2017, 12:53 p. M. - dhirendra: atleast 1st bond paper can be despatched by this week...
12/12/2017, 12:55 p. M. - rajiv exide: sir paper sath hi dispatch hoga
12/12/2017, 12:55 p. M. - rajiv exide: mere pass update aaya hai
12/12/2017, 12:55 p. M. - rajiv exide: this week tak karwata hu
12/12/2017, 12:58 p. M. - dhirendra: thanks for your promptness.
15/12/2017, 10:03 a. M. - dhirendra: pls advice on status of final bond paper.
15/12/2017, 10:21 a. M. - rajiv exide: 12 am tak update karta hu sir
15/12/2017, 3:38 p. M. - dhirendra: is there any update.
15/12/2017, 4:22 p. M. - rajiv exide: ha update aa gaya hai
15/12/2017, 4:22 p. M. - rajiv exide: server abhi down hai
16/12/2017, 10:27 a. M. - dhirendra: good morning sir
16/12/2017, 10:27 a. M. - rajiv exide: good morning sir
16/12/2017, 10:27 a. M. - rajiv exide: aaj karta hu
16/12/2017, 10:27 a. M. - rajiv exide: office pahuch kar
16/12/2017, 2:30 p. M. - dhirendra: would be grateful if send traking details and mail. Thanks
18/12/2017, 4:42 p. M. - dhirendra: pls advice courier details.
18/12/2017, 7:23 p. M. - rajiv exide: kal update karta hu sir
19/12/2017, 4:14 p. M. - dhirendra: pls update
20/12/2017, 11:12 a. M. - dhirendra: good morning sir
20/12/2017, 11:12 a. M. - rajiv exide: good morning sir
20/12/2017, 11:43 a. M. - dhirendra: any update
20/12/2017, 11:43 a. M. - rajiv exide: aaj update karta hu sir
20/12/2017, 11:44 a. M. - rajiv exide: 2p. M tak
20/12/2017, 3:23 p. M. - dhirendra: any news sir
21/12/2017, 10:46 a. M. - dhirendra: what happened sir...
21/12/2017, 10:47 a. M. - rajiv exide: aaj docket no aayega sir
21/12/2017, 10:47 a. M. - rajiv exide: mai aapko send karunga
21/12/2017, 7:03 p. M. - dhirendra: pls advice if you receive docket details
21/12/2017, 7:08 p. M. - dhirendra: can you explain why are making false commitment daily. Pls
Tell me cletarly if something wrong.
.
22/12/2017, 1:11 p. M. - dhirendra: good afternoon sir.
22/12/2017, 1:35 p. M. - rajiv exide: good afternoon sir
22/12/2017, 4:19 p. M. - dhirendra: courier details pls
22/12/2017, 7:16 p. M. - dhirendra: what happened
22/12/2017, 7:17 p. M. - rajiv exide: rd[protected]in speed post
22/12/2017, 7:35 p. M. - dhirendra: noted with thanks
25/12/2017, 9:34 a. M. - dhirendra: "consignment details not found" showing in tracking
25/12/2017, 9:49 a. M. - rajiv exide: good morning sir
25/12/2017, 9:50 a. M. - rajiv exide:
25/12/2017, 9:50 a. M. - rajiv exide: mai check karwata hu
26/12/2017, 4:18 p. M. - dhirendra: same status is showing so far

26/12/2017, 4:40 p. M. - rajiv exide: sir maine check karne ke liye bheja hai department me
26/12/2017, 4:40 p. M. - dhirendra: thanks sir
27/12/2017, 1:41 p. M. - dhirendra: any news sir...
27/12/2017, 4:42 p. M. - rajiv exide: process me hai sir
28/12/2017, 9:10 a. M. - dhirendra: dispatch ho chuka hai ya dispatching process me hai? Kitna
Din lagaga sir..
28/12/2017, 2:39 p. M. - rajiv exide: monts end tak ho jayega sir
28/12/2017, 3:15 p. M. - dhirendra: despatch ka hoga sir
28/12/2017, 6:16 p. M. - dhirendra: there are only 2 days left in this month and as well as year
Also. Requesting pls ensure documents must despatch within timeline. Atleast send me
Mail/soft copy.
28/12/2017, 10:09 p. M. - rajiv exide: sir aap tension mat lijiye
01/01/2018, 10:31 a. M. - dhirendra: happy new year sir. What is the status of bond paper
01/01/2018, 10:32 a. M. - rajiv exide: same to u sir ji
01/01/2018, 10:32 a. M. - rajiv exide: kal update karta hu aapko
01/01/2018, 10:32 a. M. - rajiv exide: aaj office band hai
02/01/2018, 12:28 p. M. - dhirendra: ant update sir
02/01/2018, 5:39 p. M. - dhirendra: i am getting worried. Pls give correct information tomorrow
Otherwise proceed for cancellation.
02/01/2018, 5:43 p. M. - rajiv exide: ok sir
03/01/2018, 12:23 p. M. - dhirendra: good afternoon sir
03/01/2018, 12:40 p. M. - rajiv exide: good afternoon sir
03/01/2018, 4:41 p. M. - dhirendra: pls update tracking details
04/01/2018, 9:54 a. M. - dhirendra: good morning sir. Any updatation...
04/01/2018, 9:54 a. M. - rajiv exide: karta hu update
04/01/2018, 9:54 a. M. - rajiv exide: good morning
04/01/2018, 5:53 p. M. - dhirendra: any news...
04/01/2018, 9:44 p. M. - rajiv exide: sir doket no mail nahi aaya
04/01/2018, 9:45 p. M. - rajiv exide: aate hi send kar dunga aspko
05/01/2018, 2:41 p. M. - dhirendra: kab ta aane ka chance hai sir
05/01/2018, 4:45 p. M. - dhirendra: now you have stopped to attend call also.
05/01/2018, 4:45 p. M. - dhirendra: great
05/01/2018, 4:49 p. M. - rajiv exide: sir mai meeting me hu
05/01/2018, 5:00 p. M. - dhirendra: oh sorry
05/01/2018, 5:00 p. M. - rajiv exide: thank you sir
06/01/2018, 9:16 a. M. - dhirendra: good morning sir. I hope you will update today.
06/01/2018, 11:17 a. M. - dhirendra: any updatation sir as today is half day
06/01/2018, 12:46 p. M. - dhirendra: how much amount will you cut if i have to cancel
06/01/2018, 12:47 p. M. - dhirendra: you are not giving correct statusm
06/01/2018, 12:47 p. M. - dhirendra: you are making fool
08/01/2018, 10:18 a. M. - dhirendra: good morning sir...
08/01/2018, 4:05 p. M. - dhirendra: any update pls
09/01/2018, 10:51 a. M. - dhirendra: kindly give final update

09/01/2018, 2:24 p. M. - dhirendra: as confirmed over phone that final bonds will be despatched
By 15 th jan.
12/01/2018, 9:38 a. M. - dhirendra: good morning