[Resolved]  Exide Life Insurance — fraud and fake policy agents

Address:

110019

Policy Number 03690545
20
Shrey Chohan
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Dear Devika,

Please take care of this case, as Exide is not ready to resolve the issue and have accepted about their agents who are making fraud calls. I would like you to take over this case.

Regards

Shrey Chohan

President, Rhythm of Life Ngo

[protected]

EXIDE Life Insurance
Wed 4/4, 9:53 AM
You
You forwarded this message on 4/11/2018 11:50 AM
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http://www.exidelife.in

[protected]Toll free)

Exide Life Insurance Policy
Classification : Private
Dear Mr. CHOHAN,

Greetings from Exide Life Insurance!
This has reference to your email received by us on 4th April 2018 regarding your complaint on Policy issuance towards your Exide Life Secured Income Insurance Plus Plan with policy number 03690545.
We would like to confirm that your complaint has been registered with complaint ID E[protected]X0T0 and the same has been assigned to our Grievance Redressal team. You may expect our response within 7 calendar days.

You may refer to our Grievance Redressal Policy at :

http://www.exidelife.in/customer-service/complaints-and-feedback/Grievance-redre...⇄

We appreciate your patience and continuous patronage.
Assuring you our best services.

We hope to hear from you soon.


Yours sincerely,
Customer Services
Exide Life Insurance Company Limited

http://www.exidelife.in/dhonikasaath?utm_source=TOI&utm_campaign=Print&utm_mediu...⇄ mailto:customer.[protected]@exidelife.in https://portals.exidelife.in/wps/myportal/customers
This is a computer generated communication and does not require a signature. This email is confidential and may be privileged. If you are not the intended recipient, please notify us immediately.
Mail us : Registered Office: Exide Life Insurance Company Limited, 3rd Floor, JP Techno Park, No.3/1, Millers Road, Bengaluru - 560 001
Hi,

I would like to bring in to your notice that on 11th Dec 2017, I got a call from Mr. Rahul with Number, [protected], telling me about loan on bond with 0% interest. I asked for details so they explained me that we will give me a loan of Rs.350000, for which i need to buy a bond for Rs.35000/- and this will be the EMI for first years, so for 10 years I need to pay Rs.35000 and the bond will be of Bajaj Finance. Getting the scheme Ms. Arushi Pathak called me +91 [protected]/ [protected] saying we will give you the loan amount within 15 days of bond, I purchased the bond of Exide Life Secured Income Insurance Plus with Policy number 03690545, on 15th Dec 2017.

Ms. Arushi Pathak continuously called me asking me the copy of bond. On 1st January 2018, I got the copy of Insurance Bond, and since then this lady pressurized me on loan will be transferred within one weak, two weak. Nothing happened, It was my wedding in February, when I needed the money, she never gave me any loan, now when I asked her to cancel my policy she is not picking my calls. This has been a mental torture for me, EXIDE has agents who are making fake calls and doing this from alot of people, strange is EXIDE is not taking any action against them. I had a word with Mr. Jitender and Mr. Abhishek, who came to resolve the issue and accepted, that their agents make such calls to meet the targets. That's the worst thing, today I get a call, that please take a policy of Rs.15000, rest amount will be refunded. That shows how cheap is their marketing strategy. I am under so much pressure and stress because I feel its all fake.