[Resolved]  Exide Life Insurance — Penalty cause because irresponsible branch office

Address:

Ujjain, Madhya Pradesh, 456010

I am an advisor of the company and the costumers having policy have some issues but there is very careless and irresponsible behaviour of account section which leads my costumer in a great trouble of lapsation and penalties. One more issue regarding nominee change since its a long process so dont even want to start the procedure they are troubling me and my former sales manager. Whenever we want to do necessary action They are not giving proper procedures and ignoring costumers priority and the customers are facing so much problem.