[Resolved] Exporters India — False statements before payment and talking rude after payment | |
I am from Siva Exports, Madurai paid for Platinum+ plan in Exporters India recently. Before joining, I asked my uncle(Exporters India 's former customer before 6 years) opinion. He was committed 1 year star plan which includes website and google promotion.After paid, He was refused to provide website and promotions and asking additional money which was not discussed earlier. By mentioning above discussion with Exporters India Manager Mr.Sivam, I asked why it is happened? He told me that some of the executives may gave false statements for getting orders. So I asked him, that I will make 50% percent payment initially and balance only after website and promotion completed. He also agreed that and promised me same. I too paid 60 percent payment at 22 April 2021. But before starting the website work, He asking me to make balance payment immediately or otherwise service will be disconnected. And also suddenly I received call another person from accounts deartment and asked me to pay 80, 000 rs immediately for document verification and talking very rudely without respect. I thought that he is scam and not related to Exporters india. But Later Mr. Sivam confirmed that he was from Accounts department from Exporters India. If he scam person, I wont be worry about that. But after heard that he is really Exporters India person, I was worried about their respect on their customers. Also received several false statements at the time of purchase. Mr.Sivam told that all the leads which is not converted into order will be refunded and the lead shared with one company will not be shared with other companies like indiamart. But later I came to know only 40 leads will be refunded per year and leads can be shared with anyone without any limit. My request is, As per commitment, complete the work and ask me balance payment. Or otherwise kindly refund my money and end up my services Was this information helpful? | |
Aug 17, 2021 Complaint marked as Resolved Exporters India customer support has been notified about the posted complaint. Verified Support Jul 17, 2021 Exporters India Customer Care's response Hello, Kindly provide us your registered contact detail (Email ID and Phone No) so that we can help you to resolve your issue quickly. Thanks, ExportersIndia Support Team | |
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