Hello team at ExportersIndia,
I was recently contacted by one of your sales representatives "Mr. Harjeet" from the following phone numbers:
+91 [protected]
+91 [protected]
He claimed that both the lines are recorded by ExpotersIndia, but after what all he talked to me I really doubt that these lines are recorded.
We were in discussion about Platinum+ plan, for which we had a limited budget and I clearly told Mr Harjeet that we cannot go beyond this budget at any cost, if it's not possible for ExportersIndia to provide us the service in that budget then it's completely fine as I understand that every company has it's limitations like ours. Maybe in the future when we can afford the service, we'll work with ExportersIndia.
But when I said that it's okay if you can't give service and I cannot pay more, then maybe in future we can work together. Then Mr. Harjeet started making personal comments as below:
"A businessman never thinks about small amount of money, I know you never wanted to buy the service"
"Give me in written that you never want to work with ExportersIndia, and same feedback we will be given to any export inquiry that you cannot pay Rs. 3, 000/- extra"
"We will share this audio recording with any export client who asks about your company"
"You do not have 3, 000/- money, how are you doing business"
And many other personal comments and taunts.
Considering how unprofessional the sales team ExportersIndia has, I don't even know if this feedback will even be taken care of or not. Or maybe ExportersIndia already know about this behaviour of their sales team and they themselves are encouraging it.
But as a concerned and responsible consumer of a service, I had to give this feedback. It is saddening to see such behaviours of sales executives.
I hope this will be taken care of and improvements will be made :)
Regards,
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