[Resolved] Ezeecloud — Fraud online transaction | |||
I have booked hotel with hotel spring valley resort website and website link took me to ezeecloud, Karnataka page for transaction. I wanted to cancel the transaction and for my surprise, nobody was picking up the call on given numbers. Nobody was responding the emails and the number from which i got a call regarding confirmation of booking, was switched off soon after the booking. I am sure these people are totally fraud and they have robbed me and eaten 7000/- for no cause. I will soon be lodging a police complaint against these people so that they will get proper legal treatment. Very disappointed with these cyber robbers. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved eZeeCloud customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
TILL DATE 18.10.2014 NO REFUND IS GIVEN BY EZEECLOUD.
I have booked hotel with hotel NANDHINI Whitefield bangaluru ref no-NAW[protected].09.2014 on website and website link took me to ezeecloud, 564, 3rd Floor, Revanna's, HSR Layout, 2nd Sector, 27th Main Road, Bengaluru, Karnataka 560102,[protected], [protected], [protected], support.[protected]@ezeecloud.com (mailto:support.[protected]@ezeecloud.com) page for transaction.I paid an amount Rs ₹ 9, 836.00 on 24.09.2014. I cancelled my booking on 26.09.2014 the transaction and for my surprise, nobody was picking up the call on given numbers. Nobody was responding the emails and the number from which i got a call regarding confirmation of booking, was switched off soon after the booking. I am sure these people are totally fraud and they have robbed me and eaten 9836/- for no cause. I will soon be lodging a police complaint against these people so that they will get proper legal treatment. Very disappointed with these cyber robbers.
ASHOK RATAN KAUSHAMBI
[protected]
RESPONSE FROM EZEE CLOUD
Dear Sir, Oct 7.2014
As per the telephonic conversation you have acknowledge that the below booking is cancelled by the guest.Now, we are refunding the amount to guest after deducting our admin charges.Hence this booking is no more valid from ezeecloud.
Thanks and Regards,
Abhishek Kumar
Dear Sir,
You have acknowledged on phone that you have received our System Generated Mail for below booking and its confirmed.
Please send us the Check In confirmation mail once the guest checks in and we will do the settlement immediately.
Thanks & Regards
Pavithra.H.K
(BMT Executive)
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I have booked hotel with hotel NANDHINI Whitefield bangaluru ref no-NAW[protected].09.2014 on website and website link took me to ezeecloud, 564, 3rd Floor, Revanna's, HSR Layout, 2nd Sector, 27th Main Road, Bengaluru, Karnataka 560102,[protected], [protected], [protected], support.[protected]@ezeecloud.com (mailto:support.[protected]@ezeecloud.com) page for transaction.I paid an amount Rs ₹ 9, 836.00 on 24.09.2014. I cancelled my booking on 26.09.2014 the transaction and for my surprise, nobody was picking up the call on given numbers. Nobody was responding the emails and the number from which i got a call regarding confirmation of booking, was switched off soon after the booking. I am sure these people are totally fraud and they have robbed me and eaten 9836/- for no cause. I will soon be lodging a police complaint against these people so that they will get proper legal treatment. Very disappointed with these cyber robbers.
ASHOK RATAN KAUSHAMBI
[protected]
RESPONSE FROM EZEE CLOUD
Dear Sir, Oct 7.2014
As per the telephonic conversation you have acknowledge that the below booking is cancelled by the guest.Now, we are refunding the amount to guest after deducting our admin charges.Hence this booking is no more valid from ezeecloud.
Thanks and Regards,
Abhishek Kumar
Dear Sir,
You have acknowledged on phone that you have received our System Generated Mail for below booking and its confirmed.
Please send us the Check In confirmation mail once the guest checks in and we will do the settlement immediately.
Thanks & Regards
Pavithra.H.K
(BMT Executive)
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+91 80 4348 1234
No. 18/18, 2nd Floor, Anish's Pride, 5th Main, 4th Block, Jayanagar, Bangalore, Karnataka, India - 560011
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Dear sir,
I have booked hotel with hotel NANDHINI Whitefield bangaluru ref no-NAW[protected].09.2014 om website and website link took me to ezeecloud, Karnataka page for transaction.I paid an amount Rs ₹ 9, 836.00 on 24.09.2014. I cancelled my booking on 26.09.2014 the transaction and for my surprise, nobody was picking up the call on given numbers. Nobody was responding the emails and the number from which i got a call regarding confirmation of booking, was switched off soon after the booking. I am sure these people are totally fraud and they have robbed me and eaten 9836/- for no cause. I will soon be lodging a police complaint against these people so that they will get proper legal treatment. Very disappointed with these cyber robbers.
ASHOK RATAN KAUSHAMBI
[protected]
RESPONSE FROM EZEE CLOUD
Dear Sir, Oct 7.2014
As per the telephonic conversation you have acknowledge that the below booking is cancelled by the guest.Now, we are refunding the amount to guest after deducting our admin charges.Hence this booking is no more valid from ezeecloud.
Thanks and Regards,
Abhishek Kumar
Dear Sir,
You have acknowledged on phone that you have received our System Generated Mail for below booking and its confirmed.
Please send us the Check In confirmation mail once the guest checks in and we will do the settlement immediately.
Thanks & Regards
Pavithra.H.K
(BMT Executive)
ATTACHED MAIL WAS GIVEN BY EZZECLOUD ON 17.10.2014