[Resolved] Ezeedeals.in — about wrong product delivered and damaged one | |||
I have order JBL Speakers on 24th September-2019. I have received courier on 28th, but it is not JBL Speaker and it is damaged one, when i trying to contact on Customer care number, it is automatically disconnecting. And i have sent 3 to 4 e-mails, in reply they have sent once, that they will resolve with 24 /48 hours, but no response from them after more than 70 hours. The following is reply receive on 28th Sept Dear Customer, Thanks for contacting us, your concern has successfully registered with us, within 24 to 48 hours we will back to you. Thanks for your cooperation. Was this information helpful? | |||
Oct 2, 2019 Complaint marked as Resolved Ezeedeals.in is not at all responding to calls, i have called many times on 8448445037, but only one ring is coming and getting disconnect, and i have received the following reply from this e-mail [email protected].
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from: Ezeedeals Support
to: [email protected]
date: 28 Sep 2019, 18:33
subject: Thank for contacting US Re: Complaint
Signed by: ezeedeals.in
security: Standard encryption (TLS) Learn more
: Important according to Google magic.
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Dear Customer,
Thanks for contacting us, your concern has successfully registered with us, within 24 to 48 hours we will back to you.
Thanks for your cooperation.
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The following is the order details
Order Amount Rs 1439.00
Payment ID 275459892
Merchant Order ID 1617189726
Order Date & Time September-24-2019 06:53:11 PM
Merchant Transaction Identifier 1617189726 | |||
1 Comment | |||
Comments
I have oderd jbl speaker on 23/09/19 i got on 28/09/19 but the item i recived is changed and i am not able to contact costamer care soo plzz take action on this or else make my money return
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