[Resolved] Ezeego One Travels & Tours — Money debited but tickets not booked, no customer care service | |||||
Yesterday I tried booking flight tickets, but after doing the payment, the page goes out blank n the money got deducted without any ticket being booked or any sorts of confirmation regarding the same... I tried calling, messaging on their customer care numbers, but believe me no one picked up a call or messaged back.. Then I emailed them for which I got I reply that our customer care will get in touch with you soon.. which they haven't yet.. neither they picking up my call.. This is my first experience with eezego n this would be my last forever.. Such a unprofessional n irresponsible they are..Because of them my vacation got cancelled as I was unable to booked tickets.. Some strict action should be taken against them as this not acceptable.. They do not care for people... Horrible, pathetic, worst, unethical company I hav ever came across till now.. Was this information helpful? | |||||
May 11, 2017 Complaint marked as Resolved Ezeego One Travels & Tours customer support has been notified about the posted complaint. Verified Support Apr 01, 2017 Ezeego One Travels & Tours Customer Care's response Dear Sir, Greetings from ezeego1! Please be assured that we have not received the amount of INR 30, 578/- in our account. Since the amount got debited without a confirmed booking, the same will be auto reversed by the payment gateway itself. Hence, we request you to kindly check with your bank regarding the status of your transaction. Regards, Team ezeego1 | |||||
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+91 22 6730 9400
+91 98 6756 5900 (Customer Care)
+91 22 6196 8888
Classique Center, 4th Floor, 26 Mahal Industrial Estate, Mumbai, Maharashtra, India - 400093
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