[Resolved] Ezoneonline.in — Delivery o[censored]sed product in online shopping | |||||
I ordered a nikon coolpix camera and they delivered an used product with fully drained battery and with[protected] images in it. It was not visible that the product was used but when i turned it on after charging the battery which was already inside the camera, i found that there are thousands of pictures in the memory card of camera. It seems that the showpiece was sent but at least they must inform that before. Was this information helpful? | |||||
Sep 1, 2016 Complaint marked as Resolved They have agreed to take away the product but as they don't have that same model in stock they will email some other options or refund the money. Refund takes a considerable amount of time as per them.
I called on their customer care number: 9223322999 as well as emailed them on [email protected].
Thank you. EzoneOnline.in customer support has been notified about the posted complaint. | |||||
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+91 92 2332 2999
8th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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We regret the bad experience you encountered. Thank you for highlighting the issue. Please write at [protected]@futuregroup.in with your contact number so that I can take it up with the team.
Regards,
Priya
Future Group
They have agreed to take away that product but they don't have that model available in stock, so they will email some other options to choose from or refund the money.