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Ezoneonline.in — Sansui led 42 inches replacement issues.

Address:Varanasi, Uttar Pradesh, 221003
Website:Futureretail.in

I purchase Samsung led tv 42 inch from bigbaazar bhojubeer branch at 24 Jan 2016 . Last 2 month ago it have led screen problem I complaint at bigbaazar and sansui service centre . But no response come through they take my led tv also and not replaced it from new . As they says no model available . Today bigbaazar ezone staff through me out and wrote on bill he will nothing do any and say go to hell . I am very depressed now .. at my home last 1.5 month no tv is . Pls do some thing ..

The staff name is mohit Kumar nigam
Phn no [protected]
Email . Mohit.[protected]@futureretail.in
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EzoneOnline.in customer support has been notified about the posted complaint.
Sep 05, 2016
Updated by Sundilip sengupta Today I visit bigbaazar bhojubeer branch as they do not provide me any follow up from last month when I noted the complaint . Today I talk with one staff of e zone he said wait again for two days . I told why . All of you saying tommorow even and again today you saying wait for 2 days then he will find what will to do ... and when I say give me proof, he badly behaved with me and wrote on my bill he will do.nothing even he will not mail to sansui also, Ben I purchased the tv from ezone and say go to hell
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Comments

Dear Sundilip sengupta,

We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.

Regards,
Videocon Online Team
Reply
Dear Sundilip,

Please mail us your contact details at [protected]@futuregroup.in so that the team can connect with you to assist you.

Regards,
Priya
Reply

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