| Address: | Hyderabad, Andhra Pradesh | | Website: | WWW.FABHOTELS.COM |
We three retirees as a part of our travel booked the hotel calling fab office, hydrabad rep. And he confirmed booking and agreed to remit the amount at the reception when check in.
But from the day next mails were receiving every morning threatening that your booking will not be confirmed unless rs.1175 is remitted by clicking the link in the mail.
As i was getting mail every day i remitted the amount on 17-9-18 through internet and my account was debited. But as no receipt/ack generated and again the mail demanding payment continued i sent a mail to the company which was not attended. While traveling we were fearing whether room is confirmed. The check in time in the site was 11am. As we were tired of 2 day travel and our train reached 7am, the hotels demanded rs.400 extra for early checkin which we paid. We were also demanded the full rent payment as they have no information of advance payment.
In the room given first.. The room could not be locked due to faulty lock and was very small one. Later they gave another room having more space. But.. No hot water, no drinking water, sheets not changed, no table to eat morning breakfast supplied to room at the choice of hotel etc. Also no hotels within 200 meters of the hotel.
We have had no such bitter experience ever before.
Also the daily threatening mail for advance payment was receiving every morning even after checkout, for 10 days.
After repeated call some one has replied on 21-10-18 from fab office that they have received the payment of 1175 on 17-9-18.
This amounts to cheating as per cyber act and if you are not compensating us for the inconvenience caused to us for our mental agony we would be compelled to proceed further. Was this information helpful? | 
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