[Resolved]  FabBag.com — failure to deliver fab bag

Address:

Bathinda, Punjab, 151003

I have a serious complaint against your courier partners bluedart. Order #[protected] which was handed over to your logistics partners bluedart in the refering mail is undelievered and sent back to you without any information to us.

I took 3 months subscription of fabbag, of which i received the fabbag for the month of jan and feb. The march fabbag was to be delievered on 11th march. I kept track of the courier using awb [protected]. The shipment was received at bathinda. I called and spoke to the courier agency they infact assured me that the fabbag will be delievered at our address the very next day. After waiting for 2 more days i called them again today. These people said that due to incomplete address they sent the shipment back.

Kindly resolve my following queries:

1. If the bag could be delievered the same address twice, how come the address became incomplete the third time?

2. And in any case, dont you feel atleast the customer should be updated?

3. If this is the kind of service you people are providing, why dont we switch to other better sites for cosmetics?

Will expect a speedy and prompt response from your side, so that i may proceed accordingly.