[Resolved]  Faber Chimney — customer service person not responding

Address:

Nellore, Andhra Pradesh

hi - i have purchased faber chimney on[protected] in bangalore along with aluminium pipe, we have called up the faber chimney customer care executive for installation in nellore location which is situated in Andhra Pradesh. when we called the service person for installation they have demanded to buy the aluminium pipe from them only or else we will not do the installation. Finally we requested that the pipe already is there pls do the installation, after all installation guy has demanded for installation fees will be Rs. 3500 and the same was paid to install, By the time of purchasing delaer it self has informed that you will get pan india service. when we called to customer care they have cleared informed us installation will be max Rs. 500 for pan india. there is no proper communication and service from faber end. faber chimney cost itself only 17000/- and installation would be the cost of 3500/- i have never ever seen this type of cheating to customers.. i have a orginal installation bill also which is issued by authorised person.. expecting a positive resolution and appropriate action that it will not to happen to other customers kiran [protected]