Faber — Chimney part has not been replaced

Address:Shivajinagar, Nanded

I brought a new chimney last february. Just after two months it stopped working. I immediately filed a complaint at the store where I had bought it from.
After 1 month of continuous follow-up, they came and fixed it temporarily.
Now it's almost been more than a year, they haven't yet changed the part.
I also called the customer service 2-3 times, even they failed to solve the issue.
Very disappointed with the service.
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    Faber  Phone
    +91 20 6603 7900
    Faber  Address
    204, Second Floor, Pentagon Tower 2, Magarpatta City, Hadapsar, Pune, Maharashtra, India - 411028
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