Faber — faber ro - no service after sales

Address:600032

I bought ro on[protected] and called customer care #[protected]/[protected] for installation. They said within 48 hrs the installation will be done. However, it is more than 6 days till today[protected] the installation has not been done and could not reach the customer care as the agents are busy and nobody bothered to call me back.

I am keeping my faber ro as showpiece at my home without fixing it. Product installation itself they are taking these many days, i am worried about the service from the company in future.
I would not recommend faber to anyone because they have no service policy and those who are ready to beg for the service then you can buy faber otherwise it is better to stay away from this company.

Worst customer service and unprofessional staffs.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Faber
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    19%
    Complaints
    771
    Pending
    0
    Resolved
    149
    Faber  Phone
    +91 20 6603 7900
    Faber  Address
    204, Second Floor, Pentagon Tower 2, Magarpatta City, Hadapsar, Pune, Maharashtra, India - 411028
    View all Faber contact information